Returns & Exchanges
At Grove Online, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, you can return or exchange eligible items within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
2
Package Your Items
Place the items in their original packaging with all tags attached to ensure they are protected during transit.
3
Ship the Package
Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.
4
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5 to 7 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing